Excellent experience!! I brought my small dog here after I had several bad experiences at another place. The groomer came out to greet me and my dog and get information on her. My groomer was Erika and she is absolutely devoted to her job. She took the time to explain everything to me while cuddling my dog. When I told her my pup has an allergic skin condition she gave me great advise on what to do about that. I have done that and her skin condition has tremendously improved. The vet even didn't know what to do and put my dog on antibiotics and steroids which barely helped. When I picked my dog up she looked great and was happy!! I got a little booklet with everything they did to her and in what condition her skin, glands, ears etc was. Erika told me about a dog she's groomed regularly and that he got sick - Erika got tears in her eyes while talking about him. I've never experienced so much love for pets and personality at a grooming place! The price is a little higher but I know my little dog is in very good hands there! Absolutely worth it! Can't recommend enough!!