This has been my second time ordering and picking up food from this location and both times the hostess and girls up front have disregard my order. I don't understand why everything I place an order I still have to wait 20 minutes when I arrive. So both times it seems as if my order was made after I arrived. Also this last pickup the black girl with the red lipstick was calling out for carry out orders. I sat and saw she put an order on the counter. I figured my order was not ready, however 10 minutes later the hostess looked on the counter at the same order that was placed there earlier and called my name. I was so mad, I took my order and left!! This was unacceptable and I definitely would not recommend anyone else eating here. Very annoying experience!