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  • Sometimes things are so wrong that it is nearly unbelievable and that would describe my experience at The Watershed. Service was the worst I've experienced in a very long time...gorgeous setting but, food was barely mediocre and the restaurant suffered from extremely poor management. This HUGE restaurant has a total of 3 high chairs so, our day started badly since 2 of the 3 chairs were being used and we had two babies with us. 20 minutes went by, so I went inside and asked them to send us a server...5 minutes later he showed up and took our drink and appetizer order...we should have run then. It took another 10 minutes before the drinks arrived. Oh, did I say the appetizer failed to ever appear? It took nearly an hour before our food arrived...no kidding. No silverware...no appetizer...virtually no service and to add insult, the food was nothing special at all. It's not hard to see the problem--horribly weak leadership, failure to be connected to the community (it was Santa day on the island and predictably busier than usual), poor training of host and serving staff, no available kid's menu, no silverware, well, it was basically a whole lot of nothing that cost $51. I spoke to the manager and expressed our displeasure and to his credit he offered us a gift certificate for future use, but frankly it doesn't deserve a 2nd try. He should have comp'd the meal or at least discounted it, but nope--oh, that would be another nothing which describes our experience. Shame on them on so many levels...stay far away.
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