I paid 40% and gave them 5 months lead time to completely remodel my only bathroom, which is 5' by 12'. Completion was to be in 2 1/2 weeks max. After initial demolition, work stopped for 7 work days. 2 days of work and then another stop. Completion after 5 1/2 weeks. Promised lock box was a rock next to the front door. Follow up took over one year. My bathroom is lovely, but not worth the money, time, inconvenience and anxiety over security. Go elsewhere.