My sister(who flew from Germany) & I stayed in Vegas for a week long bonding. She's craving for crispy pata so called the resto first to make sure they have if fresh. I was told they're not busy ( it's about 4pm) & it will not take long. So we went, we're the only customers at that time.
We ordered crispy pata, kare-kare & the seafood platter. It didn't even took 15 minutes for them to serve our orders so what do you expect!
1) The pata was NOT CRISPY and the worst is IT was COLD!!! We could have walked out of there but opted to call the waitress & told her. They haphazardly re-fried it;
2) The seafood platter w/c was supposed to be inihaw or broiled came COLD as well! the shrimps looked like it came from the fridge. All the items that came in the platter looked sadly unappetizing!
3) I had better kare-kare. Theirs was served in a tin can inside a clay pot or palayok! I don't understand that. It was not a good presentation at all.
I was sad because this experience is another explanation of WHY the Filipino food & restaurant for that matter cannot be in the main stream like the Vietnamese or Thai. The Pinoy mentality of "pwede na" has no place in the restaurant business, in my opinion. You need to put your best out there as you are representing the Philippines!
I'm calling the owners/managers of this restaurant to evaluate your menu style & presentation and quality of the dishes. Good luck!
In fairness, I've been to some of your better branches.