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| - For some reason my original review and update ended up in the dreaded "Yelp Dungeon" so I deleted both of them and will start over. Hopefully this time it will stay put. This is the 3rd time I am trying so apparently their "filter" is garbage because it just automatically put the new reviews in the dungeon. Here are both combined again. No more tries again after this!
I have all good things to say about North Buckeye Animal Hospital. I have been taking my 6 Persian cats to them for nearly 5 years now. I have recently added a little Maltese dog to my animal family and he will be going in for his checkups and shots very soon.
There are 3 different doctors and I have had the pleasure of having all 3 of them take care of my animals at different times over the years. They are all gentle and caring, but most importantly, they take the time to explain everything fully, in what I call "dingbat" terms so I can understand what is going on with my animals. My last vet must have thought I went to medical school, all the medical terms she used made me feel like bringing a medical dictionary with me. These doctors make sure I understand what the issues are and answer all of my questions without making me feel like I am taking up too much of their time.
Before they do anything that costs money, they itemize everything and let you review and approve it before they begin any procedures. I like the fact that I know what it is going to cost before they do the work, that way there is not sticker shock at the end of the visit.
They also offer grooming and the groomer is hands down the best cat groomer I have ever had. She gives all 6 of my Persians lion cuts that are show quality. She recently groomed my new Maltese and did a marvelous job on him as well. She must have the patience of Job in the Bible because my dog is a real jerk when it comes to grooming. He may only weigh 7 pounds but he thinks he is a Pit Bull. When I try to brush him at home, he grabs the comb constantly and tries to bite me. He will not hold still for anything and when I am done he grabs the comb and tries to kill it. I cannot imagine how she got him to hold still for a full grooming. When I took him there for his first grooming I was expecting him to come out with his eyes gouged out and several lacerations but he was absolutely perfect, had both eyes still intact and not a nick or scratch on him. Thank God.
I would highly recommend this place to anyone who wants the best quality of care for their pets. They actually have very reasonable prices and the groomer is CHEAPER than the pet supply store down the street. I won't mention the name but I am sure everyone can guess. It starts with a P and ends with etsmart. The difference between the two groomers is night and day.
As far as their grooming service, I just cannot praise the groomer Donna enough. She is the best groomer I have ever had, hands down. She is caring and compassionate and takes her time with my little Maltese, who can be a real handful because he hates going to the groomer. Before I brought him to Donna, I used to take him to a different local groomer and every time he came home he would sulk for days and would not eat or play or even let me hold him. I suspected he was being mistreated by the other groomer so I switched to Donna at NBAH. It was the best move I have ever made. Now he comes back home from the groomer looking cute as a button and he is no longer sulking and acting strange afterwards. He is back to his rotten, spoiled little self and happily chasing my poor cats throughout the house with a vengeance.
I highly recommend them to anyone looking for a vet or a groomer. The groomer is usually booked for weeks in advance so be sure to call ahead to set an appointment. Trust me, she is worth the wait!
Donna, if you ever read this, I want to thank you for taking such great care of my little Maltese, Mister Pillow Puff-E-Lumps aka Lumpy. I know he is a handful and I appreciate your patience and long-suffering with him. Since he started being groomed by you, he is no longer coming home scared and acting strangely. He comes home and heads right to his toy box, tail wagging, throwing his toys at me so I will play with him. Actions speak louder than words and you are the absolute best! Thank you with all of my heart.
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