We had a very nice salesman. We live in Gilbert and they were willing to work the numbers over the phone. I refused to travel there until the numbers were written and agreed upon, and thankfully we came to terms to make everyone happy. From the time we arrived to the time we left, was roughly 3 hours. Not bad considering all things!! The only thing keeping them from a 5 star was the finance guy. He tried hard to screw me and failed. I tried telling him I was educated and he wouldn't be successful, but apparently he didn't realize how much I knew. The car we bought had 7k miles and was still under manufactures warranty yet this dude was dead set on selling me an extended warranty for $2000!!! LOL!! Also, I walk in and he tells me this horrendous interest rate. Again, I'm well educated and asked why the high rate. Long story short, he only ran major banks and did not run any credit unions. The second I told him to run credit unions he came back with half a point off!! Other than that experience, this is a great dealership. Just be educated on what you can get for financing interest and stand your ground with this guy and you'll be fine!!