Great service each time I've stopped in. My tea knowledge consisted of going to a grocery store and picking up a box of pre-packaged tea bags. Teavana is a completely different experience.
Plan to spend some time getting familiar with all the combinations of loose leaf tea your mind can create. Teavana has lots of spices, herbs, flowers, and leaves in large tins on the wall. It is overwhelming! Let them pick something out for you or design a flavor on your own.
There are a lot of tea pots to choose from. Big to small, they have a good variety. One of my highlights was picking out a tea tin. Beware, you will leave with a steep bill...the tea is not cheap, nor are the accessories.
There are lots of teas to sample in this little store and you can also get them to make you hot or iced tea to go.