I know other people have had some less-than-pleasant things to say about this location, but it is my absolute favorite N&C location in the Madison area. First, the staff is uber-friendly, helpful, and smiley. Every time I go, at least one of the staff members talks to me at my table to make sure I'm enjoying my meal.
Second, this location puts lots of sauce on their dishes, so I've never had a flavorless meal here. If you know anything about me, you'll know I love sauce (see the tagline on my profile). I'm especially a fan of the Indonesian Peanut Saute with Tofu and the Penne Rosa with Shrimp.
Third, this location is very convenient for me - right along University so is between my home and downtown.