I'd initially give Ryan a 4 however many issues arose there afterwards which took significant following up on my end to eventually remedy. Heater install, rain gutters installed which didn't remedy the damage of the roof fascia (additional roofing company hired and expense to resolve that issue) and lack of flashing on existing chimney causing addt'l water damages. Aesthetically looks fantastic initially but don't be surprised w/ a lack of follow up when something goes wrong.