Decent food and service. They have lunch discounts and Groupons for dinner AYCE. Besides the hotpot menu, they also have a snack bar (with zha mantou + condensed milk, spring rolls,etc), a juice fountain (with soy milk and plum juice), and a self-serve sauce bar where you can mix your own.
The spinach noodles were great. If you order meat, get the regular beef and/or lamb. However, DO NOT get the "garlic beef/pork;" it was a mashed ball of formless texture-less meat mash. Be warned.
They charge extra for all the broths (even the basic one!), but the lunch discount or Groupon help! It's actually less pricey than Chine or Celebrity.