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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • So...I haven't even started the actual repairs to my Audi yet....but that's the GOOD part! Based on my experience so far, I know my car will be cared for and taken care of the same way I have been which is amazing! The service I have received is way beyond what I know any other place would give and beyond I KNOW what they even have to provide. I came in with my nightmare (see Berge Mazda review) and without even beginning the work, they have already earned the highest review I could give! The communication all the way through the process so far is outstanding. They explain what they need to do, why, the best way to do that, what my options are and the different scenarios involved. I bought a car and within 6 months, it's undriveable. My frustration is overwhelming but Mike has helped to advise me on talking to the dealer and the warranty company (niether of which handled anything correctly at the time I bought my car-SEE BERGE MAZDA REVIEW!!!) so I can get my vehicle repaired with the extended warranty I purchased and with as little out of pocket expense as possible. From all the positive reviews, I see I'm not the only one that they go above and beyond for but that consistency in service is not easy to maintain! Everything Mike has told me has been true and accurate and honest. They are professional but friendly and down to earth. I called in when Mike was out and Joel knew exactly who I was and my situation. The personal attention they provide is such a relief-especially considering what I have been dealing with! I know as long as they are there and as long as I have a vehicle that I need repaired, I will never go anywhere else!
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