About: http://data.yelp.com/Review/id/ISrL0I8Dl5SvRjGYnPp8zQ

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About: http://data.yelp.com/Review/id/ISrL0I8Dl5SvRjGYnPp8zQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-03-06 00:00:00 (xsd:dateTime)
itemReviewed	MY DR NOW
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	It is such a shame that this office cannot get control of their call center. I have seen Jane Stevenson PA twice now, and she is by far my favorite health care provider. She cares and takes time to listen to your needs. They truly do not deserve someone as qualified as Jane. I have been waiting for TWO weeks for a referral to an ENT. Jane entered in the referral as urgent- since I am having trouble hearing out of both my ears. I have spent well over 25 hours on hold in the last week. Yes, you heard that correctly! My Dr. Now only has a call center and last week the wait time was 8 hours! I have gone into the office 4 times trying to get my referral. Every time I get told "I'm so sorry that we have not been able to get you your referral" then it's followed by a million other excuses. Anything from our computer system is down/our referral department is backed up/you need to change your primary care physician through your insurance etc. etc. etc. Every time I speak with someone I am assured that my care is important and that I will be called FIRST thing in the morning with my referral. Managers, case managers, referral managers, all PROMISE to call and they never do. It's been 2 weeks now and I still cannot hear, my ears are killing me and I am at the same place I was 2 weeks ago. (I do not have an ear infection, that has already been ruled out. That is why I need to go to a specialist). I will NEVER trust this office again with my care- it's a total joke to make someone wait like this! To top it off, I was promised a call first thing this morning. As I type this, I still have not heard back and I have 36 callers ahead of me and I've already been on hold 30 minutes.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Amber

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