I needed my Ipad for a long trip and I called asking what is the chance they will fix it on the same day. they said there is a chance but for an extra 40$ they will put me first in the line. I decided not to pay and risk it. I just want to add they said if it wont be ready on the same day it will surly be ready the next day. Guess what ? It wasnt ready, I came back from my trip 4 days later and called, the guy said he needs to check but if he wont call me in the next 10 min it will be ready if not in 1 hour it will surly be ready, came to the store 6 houres later and guess what? Not ready yet, after 40 min waiting I decided to go home and come the next day. Well now it was ready.
The person giving the front desk service: 5 stars
Time waiting to get my device / service efficiency : 0 stars
Quality of the work : 3 stars
Overall 3 stars on a good day 2 on a bad day.