I shouldn't be rating this place because I have such mixed feelings about it. On one hand it has excellent bagels and fresh toppings. I used to love getting the multigrain with egg salad and veggies in the morning. On other hand, their sanitary (or unsanitary) conditions during last summer made me avoid it altogether. I used to get onion bun for my husband, his favourite, and those little delicious pastry rolls thingies with different fillings. One sad hot day we went in, and 10 fruit flies flew out of the onion bun, then a few more from another. The place was full of them actually. My husband pointed the issue to the counter staff, but they were sort of dismissive, saying it was hot outside hence the fruit flies. I can't make myself go there again. I miss my multigrain with egg salad and those little delicious pastry rolls thingies. Oh well...