OKAY WELL FIRST OFF....THEY'RE SO RUDE!
We had went in to order a family meal and boba. My friend had ordered a side of steamed rice and the cashier guy did not not jot down the order. He just looked at my friend with an attitude. We figured it was just because it was busy. We appreciated them taking our order and tipped them.
We don't live long ways from this restaurant so we went home to eat our dinner. The steam white rice was not in there so we decided to call so that they can deliver two orders of steam white rice and orange chicken. I first call them and they were just plain rude. I told the guy twice that we wanted it to be delivered. I was not able to give our address because he hung up. I called again to give him our address. The second time I called because I was concerned that he didn't have our gate code. He interrupted, "we already have your address in the computer". I repeated myself stating that I was trying to give him the gate code because it changed from last time. He stated that they were busy and hung up automatically.
Then I called a fourth time because we waited for more than an hour for our food to be delivered. The lady picked up and I told her that I had wanted to cancel my order. She said that the guy was on the way to deliver our food. I told her that I wanted to cancel our food because we waited for a long time for it to be delivered. She then stated that the food was ready there at the restaurant. Meaning that the guy was not on his way. She asked if we would like to cancel our order. And I said yes.
Apparently, we are no longer able to order food from this place because we canceled an order that took more than an hour to make. They were rude to us and had poor customer service. I don't understand why this business is even open or why those two workers are still employed.