Disclaimer: I am giving one star only because the manager graciously took half off of the bill for our horrible experience.
After a long day we got around to thinking about dinner late. We arrived at 9:50 pm. This shouldn't have been a problem since according to Yelp, they close at 11:00 pm.
STRIKE 1 - When we walked in, half of the restaurant was already shut down.
STRIKE 2 - The booth we were seated in was so close to the table across the aisle we could hear them breathe. STRIKE 3 - There were only 3 servers, one of which stayed at the counter despite there being no paying customers there. So, the busser took out drink order and brought them out to us.
STRIKE 4 - My fries were cold. I didn't feel comfortable asking for freshly made fries since I saw the cook staff braking down the kitchen and I'm almost certain that process involves chemicals I'd rather not have mixed into my food.
STRIKE 5 - We learned they close at 10pm as the table behind us complained to the waitress then the manager about cold food, poor ambience, and severely lacking customer service.
In all, this place may be good at other times of the day. According to the manager, business dies down around 7:30 - note to self, come before then.