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  • Im not from Arizona, im from Texas. I was sick in my hotel so I ordered soup. Online delivery closed at 6pm so I ordered doordash. It was my first time using doordash. On the app it showed Jason Deli had my food ready, and Luis M my door dasher was there. Luis called me and said that the manager told him he could not take my order because others have no showed the meal and the company had to eat the cost. He told my driver if he pays for someone else's meal that no showed along with mine he would let me have it. That was very inappropriate. Luis cancelled my order and sincerely apologized. I contact Jason Deli and spoke with Anthony the manager I started to inform him about what happen and he cut me off saying" we no long take door dash cause they never show up" I tried to explain that my payment was added and that I was a guest at a resort with no car. I couldn't even tell him that I was sick. He went on, and on on how I can have someone come get it and he wasnt giving it to door dash or did he make the food yet. Which the app said he did. I informed him that I was not from here and I should have at least got a phone call about the order. He said "hold on" and clicked over with out my response.
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