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  • I usually come in here about once a week. They have free wi-fi but if you want to print from your computer you have to pay to use their "lap-net" which is a big pain. I recommend using a flash drive and their self service print/copy stations. They are faster and cost less. Even then it is hit or miss. The printer/copy machines tend to have issues. Employees are not very helpful. I like that next to the print/copy stations they have staples, paper clips, etc. Pretty much anything you might need. Update: I come to this location at least once a week to print out school related papers for my son. Customer service is just getting worse and worse. My last visit I went through the whole self print process and my job didn't print. I could tell it all went through and finished because I have done it so many times. I went to the front and asked for assistance. The man helping me Alton was very unpleasant. He was not at all helpful and seemed annoyed that I needed help. I explained to him that my job didn't print and he acted like I was lying. I told him that it said paper low and he assured me it didn't need paper. I asked if he could check the machine and see the last job or if anything was pending and he said there was no way to do that. These are pretty fancy machines, I would think you could check past jobs. I mean we have a piece of shit at work and you can do that. He suggested that I just try and print it again. I told him well my card was already charged. It was only $1 but what if it doesn't work again? Finally he said he could print it at the front but he would need to check my card to make sure I was charged for it. He is so sure that I didn't pay the $1 it was funny. So he goes to the front and I give him my usb. He asks the name of the file, I tell him, he asks again. There is only one thing on the usb, the file I need to print. He prints the file and then asks for my debit card which he scans and gives back to me without a word. I ask did it charge my card and he just gives me a small nod. Like really? You can't say yes? So I take my papers and leave. I am halfway to the door when he yells "Hey you want your usb?" The way he said it was so rude. Like of course I want my usb. After I left I realized I forgot to staple the papers and went back in. What was Alton doing? Putting paper in the original machine and then pushing buttons on the machine, which I am assuming was canceling my print job that he said there was no way to check on. It was funny to see him notice me come back in and then try and avoid eye contact with me.
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