My review is strictly on the grooming. As far as the vets and people who work there they are great. The latest grooming of my toy poodle was just plain awful. To top it off it cost $50. They did a shoddy job the one before but this one was so bad I couldn't even speak. I just paid and left. I was disgusted. Her ears are lopsided and she is uneven everywhere. I am now looking for someone to fix her.