I was very leery about renting from these guys after reading all the bad reviews- we figured the only good ones were probably placed there by employees! But I needed a minivan(daughter graduating from ASU) and had to drop off in Oakland and there were none available at any of the other companies, or with ridiculous drop off charges, so decided to take my chances. And was pleasantly suprized! The car - a Chrylser Town and Country- was spotless, it only took about 10-15 minutes to do the paperwork (the other companies had way longer lines) and just in case, we made a very thorough inspection, even taking pictures- I was very paranoid from the other's horror stories. We drove it for 3 days in Phoenix with no problems before heading out across AZ, UT and Nevada before ending up in Oakland with a very fully loaded van. It drove just fine and held a ton of stuff- the way the rear seat folded down was great as well as having the floor cubbies. We returned it to Oakland with no problems- no questions or arguments from the Fox people. I've had worse service from the major rental car guys. I will rent from Fox again. And I'm not an employee and didn't get paid to write this!