So I'm a bit confused about the reviews on here, because my experience with Comfort Home Appliance was AWESOME. Not to mention, they have excellent reviews on Google as well. But anyway, I called and made an appt. this morning and they were out here same day. The person that scheduled the appt. was very polite. Before they came out, they called again to confirm the appt. My service tech was Eddie and he was completely professional and very knowledgeable. Not to mention, he took a look at something else that was broken in my house as well. He could not have been any nicer. I wish all repair companies were this efficient. Thanks again Eddie! Oh - and prices were completely reasonable. I think my service fee was $69.