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  • The owner was extremely unprofessional, belligerent and rude! When I tried make a return, the owner first refused to give me my money back because it was longer than 30 days from date of purchase. After some discussion, he said he would give me a refund but with a 20% restocking fee. What!?! a restocking fee? Why? His response was because "I am a small business" You mean you are going to charge me to walk 5 feet and put something back on the shelf. When I initially purchased my items, I specifically asked what the return policy was in case I needed to return them. He said "You can return, no problem" He said nothing about a 30 day policy and certainly nothing about 20% restocking fee. I don't have a problem with a 30 day policy but it was not disclosed to me. Had I known this I would have returned my item in this time frame. I told him this policy was not told to me and no where was it posted in the store. His response was he was again "I am a small business and I have nowhere to display this". Really!?! Like not on or by the register for people to read before they make a purchase? When I moved something on the counter he then accused my of "breaking things in his store" and said he would call the police and have me kicked out of his store. When I responded, he told me to stop talking. I reminded him that this is a America and we have something called freedom of speech and that if he wants to continue in business he should operate in a responsible and professional way. I will never give this store my business again.
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