I was so disappointed by the service provided by Michelle in March this year. During the haircut, I feel some part of my hair doesn't look good. So I pointed out to her. She seemed pissed off by my opinion and cut the part before I finished my opinion. So, the right part of my long hair is so thin that two months later, when I went to another salon, the stylist there can clearly tell the problem. I used straightener everyday and I still can't make it look good! It was such a terrible experience that I will never try this place again! My current stylist said I have to wait another two months to see whether the damaged part can be fixed. Michele did feel she messed up when I paid my bill. She said if I was not satisfied I can go for her for some remedy. However, I will not let her touch my hair any longer.