Very disappointed! I've been coming here for years and NEVER again! My daughter and I had an appointment and while we were choosing colors felt rushed so I brought over 5 colors that I wanted to choose from. The technician scolded me like I was a child and told me not to drop them (on the floor or in my purse)! I assured her I wouldn't. She seemed irritated and when I tried to read the remote that was glued on the underarm of my chair, acted even more irked. She was extremely rough and even cut my toe. When I told her that she was too rough and the digging she was doing was painful, she told me that no she is not rough, she needs to clean underneath and my toenail was ingrown, which clearly it is not! I get pedicures at least once a month and have never had someone so rude and rough! She was obviously in a hurry and made what should have been a pleasant, relaxing experience, a painful irritation. My toe did not hurt until she cut it with her tool. Rather than acknowledging that it was too rough for me and being a little more gentle she proceeded to talk to the technician next to her in their native tongue (I'm sure about me) with occasional laughter. The leg massage was more like her getting a break to talk to her friend, not very attentive to the massage. At the end she did apologize and said she did not mean to hurt me. Even so, I've lost my faith in this establishment.