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  • If I could zero stars I would. Like several others have written there are many bad, bad, things about this place that should not be overlooked or accepted by anyone struggling with infertility. The office staff is rude, the wait time is terrible, and Dr. Craig has no feeling or compasion or bedside maner when briefly and I mean briefly talking with you. He meets with you once in the beginning without explaining much, takes your money, and shoves you off to the nurses to handle on a daily/weekly/monthly basis. You never see him again unless you request a meeting. Really??? This is not a cheap process to have to go thru for anyone and his lack of hands on with every visit should be a BIG RED FLAG for anyone. After 9 months of doing the same IUI treatment with no results, I called a meeting with Dr. Craig. He said our only option was to try IVF. There was no way we were going to trust him with that so we left and went to another practice/doctor. No one even noticed we left the practice.... that is how much they cared. They just take your money and say NEXT! Also, months later we got a letter stating one of the doctors was being sued for malpractice... RED FLAG! The new IVF practice we fled to was wonderful.... we saw the doctor on every visit, they were an up to date facility, and the office staff, nurses, and doctors were caring and involved in every step of the way. It was a huge change and resulted in a positive result with our high risk IVF. We are now the proud parents of twins but in no part due to Dr. Craig or his center. Stay away from him/his center, far away!!! It isn't worth the heartache, fustration, or money. How he continues to be voted a Top Doctor with Phoenix Magainze baffles the mind and makes me sad that others will go to him in the future and have a horrific and expensive experience. There are much better infertility doctors/centers out there. Be wise to choose another!
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