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  • Having previously stayed at the Encore, the Wynn is a slight downgrade. Our view of the strip was lovely. The bed, linens, pillows -- all were extremely comfortable. The bathroom shower smelled a little like mildew, and one of my towels had a strange, almost salty, smell that was awful. I tried asking one of the girls with the cart for another one. She didn't speak English, and she finally said she didn't have another towel and to call down for one. I decided I didn't need another towel. After our stay, I'm now reading that the $25 resort fee gives you access to the gym and wireless internet. If that's true, that sucks, because we didn't know that during our stay. We would have used the gym, and when I tried connecting to the wifi from the room, I was asked to pay $15 for it. If it's included in the room, why ask me to pay? I couldn't use my iPad because of it. Very disappointing. The lighting on the outside of the building causes a strong reflection of yourself on the glass, making photos and clear strip viewing at night difficult if not impossible. The LV marathon was taking place during our stay, unbeknownst to us. When we called the front desk asking for suggestions on where to park our car, etc., they were lost and had to put us on hold to ask for help multiple times. In the end, they had no answer. I would have liked a better solution than "I don't know." Although the hotel is overall lovely, it's also at the end of the strip, and it's difficult to reach other resorts and activities without a car or a cab. This is an expensive hotel, and I would expect the linens and shower to smell nice (and not bad in any respect), more informed staff, and access to the gym and wifi (and if there is access, notification that such is available).
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