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| - Ok, first take a look: 5 filtered reviews all 5-star.. Yelp filters these for a reason... likely fake. Here's MY experience:
John used to work at a dealer and did side-work at his home (I later found out he wasn't licensed and it was against his employment contract with the dealer for him to do this).
Anyway, I talked to John right before he opened his actual shop, got a quote on install of an aftermarket exhaust manifold for a 5.9 Cummins. He said, "wait until I get the shop open." Ok, so I dealt with diesel fumes for a couple weeks. He finally opened, I took the truck in, he then told me it was going to be $100 more than he originally quoted. He was still less than the other places so I went ahead.
Everything seemed fine, until about 2 months later, one of the stud bolts worked its way completely out... I sent a photo of it to a friend of mine who is a diesel mechanic in Michigan, and just by the photo he pointed out 2 other things wrong with this job... seems John had re-used the studs instead of using new ones... he also put the studs in the wrong places because one stud was supposed to be longer so it would hold a bracket. He used the longer stud in a different spot and the shorter stud where the longer one should be.
So, I call the shop, guy says "bring it down, he can put that stud back in for you".
I drive 40 miles to get there, pull the truck up to the overhead door and out comes John with a BIG ATTITUDE, half yelling at me about "don't park your truck in the way of the door!". Sorry, John, I figured a 2 minute job putting a stud back in wouldn't be a big deal, and it would save you walking across the entire parking lot...
He then informs me that I need to bring the truck back down "later this week" (I live 40 miles away, so that means an entire 80 mile trip)... and that "I'm going to have to charge you $80, and you gotta leave your truck here all day."
$80 to put a bolt back in??!?!? A bolt that he installed incorrectly? And installed 2 other bolts incorrectly, also? And, he can't just do it while I'm there (10 minute job?) Instead I gotta put 80+ more miles on my truck?
I pointed out the other 2 incorrectly installed bolts, to which he answered, "So why didn't you call me about that 2 months ago?" Well, John... I didn't know- I'm not a pro like you are... and now it's my fault it's wrong? My question: "Why didn't you do it right the first time?"
I was probably one of his first customers when he got his new shop... I took a leap of faith with him, I recommended him to MULTIPLE people... I overlooked the bait-and-switch the first time, and then all the sudden today he gets attitude and wants to charge me for fixing HIS mistake?
Obviously, not happy and wouldn't ever go there again. I suggest you think twice before going there also.
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