I have been here many times but this was the first time we have had a bad experience. We came in after 9pm on a Saturday night and sat in the bar. After not being approached by any wait staff we went back to the host and asked for a seat in the dining room. The evening did not improve as the wait for service was lengthy the entire evening, despite only a few tables in the room. The food was good but served almost cold. The waiter acknowledged the delay but still visited our table rarely. Things as a whole didn't seem to function as seamlessly as usual. We were really looking forward to our dinner and left feeling very disappointed, especially due to our previous positive experiences.