I am shocked that people would review it so badly.
We only moved in the vicinity in March 2017 so can't vouch for any earlier experiences.
I have never eaten in but have always found the decor and cleanliness above par.
In terms of food itself , me and my wife love the eggplant and falafel wraps respectively. The salad and sauces they add make it rich and fulfilling.
The staff is very polite and spend a lot of time making each wrap to perfection.
However if you are looking for sophisticated food with a lot of variety , this is not the place for you.
One night we found it closed to our utter disappointment and tried another very famous falafel place nearby. The place was full and rocking but we didn't enjoy the food as much.