Incredible isn't even good enough! This was by far my best experience at a salon! Yes, the 5 star rating is no lie ladies. Bridgett is super talented, warm and welcoming. We had great conversation and she *listened* to everything I had to say and responded with info and help. Lots of stylist promise you the world, but what I love about Bridgett is that she is very honest. She truly wants to protect your hair for the long term. And the result of her passion and talent is that your hair turns out gorgeous! I have A LOT of hair and it's ruthlessly complicated. And I've had many bad hair experiences, and I was praying for a good experience. I got a great one; my hair is beautifully colored and shiny!