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  • Buckle up guys this is a long one. So first I'm going to start off by saying that I do not go onto social media and bad mouth companies just for kicks, my time is money so you KNOW what you're about to read is not just hot air. I found this company based on a referral from a client of mine at work and i thought I would give it a shot after he told me what services they offer. ( I have been an H&R Block customer for 9 years). Their company slogan is "associate tax services where you get the return your deserve". This peeked my interest so I got into contact with the so called tax preparer named Ty. Little did I know I was making a HUGE mistake in doing so. First, ty told me his services would cost me $500 dollars BUT not to worry because instead of owing I would receive x amount back. SOO I decided to pay the money. It took him a total of TEN DAYS to send me copies of my 2017 return. Meanwhile I made a total of at least 50 attempts to get ahold Of him via phone, email, and text. Which all Went unanswered. this made me panic because I did not sit down with him and sign any documents. All I did was hand him $500 and that was that. (I'm way to trusting and foolish). I then realized that I needed to back file my 2016 return as well so I asked Him if he could do that. He then told me it would be an extra $200 he also told me he couldn't take any fees out of my return. 1 week later while reading my tax documents I saw a charge of $129 that was charged to me for "fees". I was FURIOUS who spends $829 dollars to do taxes? So I contacted sewlyn the owner and he reimbursed me $300. Ty said he would but then when the day came for him to do so he told me something bad happened and I didn't get anything from him. All in all be careful when using these guys. Make sure if you are using ty that you read every Line because if you don't he will take advantage of you in some way. Two stars only because I got some money back. If I did not I would have reported them to the better business bureau and sued them for a lot of money. BE WARNED.
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