I've been looking for a car since December, and when I came to Lexus I didn't feel worthy enough to look but I just said screw it and went. Best decision I could have made that day. Every place I went I felt like prey, seemed out by vultures ready to shove the first car I saw down my throat. Here it was the complete opposite. I looked with ease and was very comfortable. I walked up ready to test drive and Fran was the first person to greet me! She took care of me and got in a good vehicle for a great price and still continues to check on me! Even if that wasn't the car for me, I'd check their lot weekly until I found a vehicle. Don't ever want to go anywhere else!