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| - Distill is still one of my favorite bars in Las Vegas. We have had mostly great experiences from enjoying the Super Bowl, discovering that The Cure burger really is as good as the reviews say, to making friends with people in a neighborhood of Las Vegas we'd otherwise never visit.
However, one particular employee there has irked me to the point that I've come back to Yelp, hoping management will take steps not to lose my business and the business of the friends we've recommended to the bar. I preface all of this by mentioning that I've been served by every member on the staff here. Everyone who works there, without question, is excellent and professional - unless you have the unfortunate experience of Carissa.
If she is your server, you are better off giving your business to the restaurants nearby. Her service is either slow or non-existent. Often, we find ourselves waiting up to an hour before she returns to refill our empty drinks. Or, perhaps you're new to the bar and curious what's on tap. She doesn't know. She won't find out for you. In fact, she'll watch you stand up, take several steps toward the bar until you can see the taps to decide, and then take your order. Don't bother asking what's good for food, she doesn't know. Dare I mention the more than a few occasions where she flat out did not serve us? When we had to ask another server to take us instead...
My review remains 5 stars because of the other outstanding people who work here. Just know that there's potential for a terrible experience here too.
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