I know I abuse the term 'hell on earth' a lot but this is literally it.
I'm not happy about giving another chatime a 1 star, since they're my bae. Chatime is amazing, ok? But this branch does not reflect it. It's so spotty. I was surprised to see a check in offer for a free topping though!
Parking is ridiculous.. I seriously saw a lambo stalled on the side as the guy waited for his gf to rush back with the drinks.. this was all happening as a mom-van was trying so hard to back out and held up approx 6 cars behind her for about 7 min.. me, being one the cars stuck behind this mess was already frustrated. I had to park upstairs, where it literally reminds me of my old days of playing grand theft auto. So empty but also a bit sketch.
I've been here before and the waits are bad, but not horrible. The store this time was a complete mess. I walked in and saw people lined up in different areas while the worker was screeching at everyone to line up against the side of the wall. Not the store's fault, but it was complete havoc. Crazy asians.. how do you not know how to follow a line? After being ambushed by two crazies, I finally got into the line. I lined up for approximately 3 minutes before glancing at the waiting area and saw how long it took to even collect your drink. So many people and such a little store is a problem, especially with not a lot of chatimes in this area. I was done at that point and decided to just leave.
Boo.. I really wanted chatime that day.