This was my first visit to this restaurant chain and it certainly won't be my last!
Yes, it's a little pricier than it's competitors, but the sandwiches are HUGE (as well as fresh and tasty) and I feel like I got excellent value for the money.
The service was prompt and the staff was friendly. The place was immaculately clean (even in the midst of lunch rush) -- and I'm a stickler about that sort of thing.