I've only ever been here for lunch as I work in Liberty Village, so I can't speak on any other reviews regarding dinner service.
A few times I've been here for lunch, the service becomes slower with more people - seems like an obvious fact, but then again given the size, I don't think it employs too many people anyway.
The menu is a good size, so you know the quality of the food is going to be held to good standards.
I've always gotten the wraps - mainly the jerk chicken and roasted red pepper wraps. Both are excellent, very well seasoned and tasty. The jerk chicken has a spicy kick to it that is both unexpected but delightful. The roasted red pepper is savoury and just delicious. I really have no other way to describe it.
The ceasar salads are what you'd expect from anywhere else.
The fries are nice, you can't go wrong with them.
The garlic bread is amazing - great for a starter if you're with a group or just love garlic bread.
People I've been with at Jokers who order the burgers/sandwiches love it. I have yet to try the pasta (which I've seen someone and it looks really good) and burgers/sandwiches so another review will come if I do. The wraps are my go-to.
It's a nice little place, nothing fancy but not run-down at all. There was never any loud noises each time I've been. The TV is great for watching sports or news in the background.