Come for the food and try to forget about the service.
After a few pho-less years, I got it in my head to try some pho again. Based on some reviews, the general consensus was to try here as they were considered to be one of the better places for pho.
The reviews were right on the pho (and on the service). Normally when I go eat pho there's only a few selections. Not so here. There's a several page menu with a LARGE selection of items including non-pho items. Fortunately, if you aren't sure what to get some of the more popular items have photos so you can see what you're ordering.
Once ordered the food came in a decent amount of time. The main issue is getting anyone's attention. While the restaurant is FULL of staff they all have this sort of focused look in their eyes while never making eye contact with anyone. Hence they'll never see you waving your hand as you need another glass of water or help with the choking victim (I kid on the choking).
Eventually it you time it right, you'll give someone who hasn't learned the "Avoid Looking into the Eye" trick and you'll get your service. That said the staff were nice when we got them (they even offered us an extra appetizer from a mistake order from another table).
Just know you'll have a hard time getting service.
That said the food is good, the restaurant is clean, and there's plenty of parking since it's in an outdoor mall. if you want some good pho and you don't mind a bit of a wait on service try it out. Besides the waiting allows the food more time to digest. =)