Pricey manis and pedis. If you do express pedi, they barely soak your feet for 3 minutes and surprise! callouses are hard to come off so they try to sell you the callous remover add on. My water was initially boiling hot. If you don't want to get the $30 pedi with a bunch of add ons, they treat you crappy. Polish chipped in 2 days. I can't believe how uppity the nail salon experience has become. You are cleaning hands and feet and putting on polish. It's not rocket science folks.