I would give them 0/5. First of all, their prices are wrong online. I told the cashier but she didn't seem to care. I would say now with their price changes, it's way over priced!
2) Service is terrible. Just go to Bamiyan instead! Not only is their customer service and food excellent, but they are WELL organized!
We phone ordered our order 30mins ahead for Watan Kabab. We got there and still had to wait a long time. My husband kept asking the guy who was passing out the orders and he kept IGNORING him. An argument happened and the employee was VERY RUDE. He used foul language (The F word!). The "owner" didn't seem to care how his employees behaved. It's a shame that they don't hesitate to give crappy and rude customer service. Non-halal places give better customer service. Such a shame!! Owner told us to leave and while we were doing that, despite it was quite quiet at the moment (because of the argument), one of the employees literally screamed out "next" very loud! Smh!
I won't be surprised if one day they wake up to find that they are short on customers! I guess they have toooo many customers that they forgot the key to a long-lasting business! So many other Afghan restaurants out there to go to that serve the same food such as Bamiyan (many locations), Afghan Kabab (on Islington ave), and etc