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  • This store has a great selection, like all of the other Sephora locations. The reason I am giving this store a low rating is because of poor customer service. I have been to this store three times during slow hours and have yet to be greeted. A sales associate saw me walk in today and greeted the person who walked in after me. This same sales associate saw me struggle with the selection (I do not wear makeup, I was gift shopping) and did not offer help. I went to another associate, asked for assistance, and was greeted quite coldly. The previous time I came here I was shopping for lip stains and did not have a clue as to what I should look for. I asked a different sales associate for assistance and in the middle of her helping me, another customer asked for help (which was fine), and then proceeded to walk off to help them and left me by myself. I have a reasonable expectation for the sales associates to be knowledgeable, courteous, and professional. I may have been unlucky and was assisted by lackluster reps but I am not impressed.
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