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  • I have lived here for almost two years. I wish I had moved out at the expiration of my lease but there was a lot of effort required at a time when I was traveling extensively for work. Now I am locked into a 14 month lease (weird length) at a time when there have been some changes that make life here more difficult. Before criticizing, I should say that the maintenance crew is fantastic. They are responsive usually within 1-2 hours and they always get the issue resolved. The main problem is the office staff and the "Camden" policies. The latest change is that they no longer accept packages through the mail. If your package doesn't fit in your mailbox, you have to pick it up at the local post office which is not convenient. Another Camden policy that recently occured locks you into Cox Communication cable TV and the package that the apartment complex wants you to have. Cox is obviously not the best cable or internet that you can get but Camden gets their kickbacks. Camden does have a trash service that comes by during the week at 9PM. Heaven help you if have your trash out before 6PM though. Also, on the weekends and holidays, there is no trash pickup. That being the case, you would think there would places to throw trash, such as dumpsters. Nope. I have been unable to find any place to throw garbage outside of the normal trash times. Finally, and most importantly, the office staff is awful. They have recently changed mangers and I haven't had an opportunity yet to interact with her, but the previous group was difficult. They were very rarely in the office which poses a problem if you actually need to speak with someone in person or over the phone. They tell you to send an email but that doesn't necessarily handle situations where a discussion needs to occur. They are more interested in trying to fill their vacancies rather than making their existing customers happy. Maybe there wouldn't be as many vacancies if they had better customer service. This place looks really nice from a distance but the reality of the place isn't good. There are much better places in Scottsdale with cheaper prices.
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