I found the staff to be engaging and friendly, unlike some of the other reviewers. They periodically asked if I needed help or had any questions, and were more than happy to give me advice about growing starters. They also carry Seed Savers heirloom seeds! If you are looking for potting soil they probably won't have it but they've got a pretty great selection of all the stuff you would need to do homebrewing (including wheats and malts by the pound in the bulk section). They also have cheesemaking kits and mushroom growing kits. The inside of the store does look a little industrial warehouse-y so that might be a little off-putting.