My friend and I came here for a late lunch. We had to wait half an hour at 12:30 PM. We ordered our meal. I immediately had my doubts about our waitress, Denise. My suspicions proved to be true. It took a long time for our food! Denise wasn't very friendly or courteous towards us at all. She never checked back once to see how our meal was and if we needed any thing. We had to ask for refills on drinks, crackers, soups, etc. My friend finally told the manager we wanted pie and our waitress had never checked back with us. I went to the bathroom a few minutes later and told the manager the same thing again 5 minutes later. He them came rather coldly to our table to ask what kind of pies we wanted. My friend asked for coffee and pies to go. He was very abrupt and didn't thank us at all. This is the by far by worst Village Inn I've ever been to!!! I will never come here again and tell all my friends!!!