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| - After being scammed at another bridal shop, I decided to start looking into other bridal shops and BBAZ was the first on my list due to their good reviews. So I made an appointment, we get there and everyone is nice and all. The girl who attended me I didn't even catch her name of how bad the whole experience was, but she was a super skinny white girl with glasses. She starts asking me what I want, ideas etc . She also asked me about my experience with the other bridal shop experience, so I told her everything and I made it clear I was scared to again have to look for a dress after what happened and that I was very skeptical and worried. She said the shop had helped about 70 brides from Pearl Bridal already and that I was no different nor my story any worse than any one. That was the first thing I didn't like. Next I told her what my dream dress was, she was kind of annoyed while I spoke to her, you could just see it in her eyes. I then told her that even though I really like this dress I was open to options and other ideas. I was not stuck on that particular dress. Maybe I would fall in love with something completely different. We then spoke about the necklines and I told her I didn't like a certain style, and I showed her in one of the books that they have there that I would prefer something like that, and she responded with that's exactly what you said you didn't like you can't try that on. Not true. It was totally different and even if it was the same, WHO CARES ?! I'm the bride. I choose. Not her. So all this was still up front while she was consulting with me. At this point I was super annoyed but trying to be positive. So we go into the room where all the dresses are I choose what I like we go in to try them on, I try the first one and she asks what I like and don't like. When I said what I didn't like she didn't even let me finish she just blurted if there's something you don't like then there's no reason to try it on, let's go next one. I was like ummm okay .... after this everything got super awkward. There was 2 dresses she missed on the racks that I liked when I reminded her she said I couldn't try those on because I'm "too big" WTF!!!!!!!! TOO BIG???? I'm 5'2 I weight 120 lbs I wear a size 6-8 dress HOW AM I TOO BIG? Cmon hun, I know I'm fat but you could've said it in a nicer way. At one point she said you have 20 minutes left, I was like okay that's fine I still have a couples dresses to try. And again she was like you have 10 minutes at this point I knew we were being kicked out, I tried on one last dress and told her I was done. I changed and as we walked out we were not told goodbye or thank you or offered anything, NOTHING. The whole consultation I tried to be positive and nice and I feel like a did a damn good job at it. I did not once snap at her. On the other hand, she seemed annoyed of us as if she didn't like the fact that we were Mexican or that my mother could not express herself properly in English. She made me feel so stupid, like if I was an idiot, she made me cry once I was out of there. What a stupid person to treat others that way honestly, I'm very disappointed. I will not let this experience nor the Pearl Bridal one ruin my big day, these people will one day reap what they sow. I am not one to wish badly upon others even though they do me dirty so Thank you bridal boutique for the experience, this place was just not for me. I hope nothing but the best for your business.
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