My husband purchased my engagement ring here several years ago, and we later purchased both our wedding bands at Brownlee's, as well (Park Road location). We're extremely happy with our purchases and appreciate the opportunity to bring my rings in for a thorough check and clean on a yearly basis.
The customer service I've received from Brownlee's staff has always been great; everyone's friendly and I am typically in and out in 20 minutes or less - no complaints here!