This was my second time here. I walked in for my 11am appointment and there was a Birthday party going on. There was 20 10 year old girls there - the place was a mess & chaotic! I was scheduled for a pedicure & gel fill ... I was sat with my feet in the water for a half hour since they were busy with this party. They finally got to me & I asked for the water to be warmed up & she nearly burned my feet off! She then proceeded to place the wrong gel color on my toes & try to correct it with the right gel color on the second coat?? Robin then proceeds to do my nails at the pedicure station he's standing up. He places the color on my nails & then placed my nails under the UV light to dry - 2x later they are still wet. He then gets frustrated and says they are not drying because I'm not at his table and that my fingers are too long. Ummmm oookkkkk??? He then proceeds to take off the polish to redo it ( and is visibly frustrated BTW) and tried to polish them again. This has all now taken 3 hours! 3 hours! (No I have nothing else to do on a Friday .... )He says they are all done and I look the gel is all lumpy and still not dry!!! At this point I tell him I'm not happy they look terrible & he tries to persuade me to stay longer so he can fix them?? Ummm No! I left & only paid for my miss matched gel colored toes - Stay away - you may get blamed for your finger length.. Never going back!!