My home warranty was assigned to this contractor. Like EVERYBODY else, I tried to make contact to set up service by calling the business number. I followed the directions in the voicemail to make contact via text for faster service. He responded back immediately with, I will have the office call later this afternoon. No call.
After doing a little research online I see now that responsiveness, follow-thru and reliability are not strong suits...including an F rating with the BBB. I am not going to waste any more of my time chasing a contractor that does not seem to care about his business.
I contacted my warranty company. Lodged a complaint - which I was told there have been a significant amount of people having negative impact - and asked for a new company to be selected.