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| - I had to update my post because I see so many horrible reviews. First of all, I've been a regular patient of Dr. Tsai for 12 years now. He always remembers my name (the comments about him forgetting people.... so not true. Maybe you're just a forgettable person...) He ALWAYS takes as much time as I need, when he and I are discussing my medical needs. I was literally a patient of his when he was first in his practice. His office girls then, were a mother and a daughter that were fantastic!!! I loved them! While I have been made to feel bad a couple of times by just one woman who works there currently, all of his other staff is always sweet and kind. I will not judge my Dr off of ONE bad egg. It has been discussed with him privately, by phone and he knows the situation, and takes her silliness worth less than a grain of salt. I digress. His professionalism is aces, and anyone who has had a bad experience with him, obviously is just a hard to please person. Period. He has called me after hours for over 12 years, when I've needed something. While this certain staff member made me feel bad about that one time, he reassured me that I could leave after hours messages for him and to ignore that advice... That is a good doctor; one who will call you after hours and ask about your needs and service them asap. Please, be mindful of your reviews. Dr's like Dr. Tsai don't come often. He has grown into a wonderful doctor and I will never leave his practice. He always remembers conversations we have had over the years; personal and otherwise. He makes me feel like family and for that, I am grateful. DR TSAI FOR LIFE! :)
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