I usually eat at this restaurant twice a month. Tonight was an awful experience. I had a coupon which no one could figure out how to ring up. Then I was told my order had to be rung up separately because of the coupon. Because of the two orders I had two receipts. The loyalty program won't let you enter two receipts for the same visit. I was cheated out of those points. I also ordered coffee. They forgot to bring it to me until my dining companion asked. All in all the service was lousy on this occasion. The food was good, but not worth the hassle to get it.